Terms of service

Welcome to Comfura. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Comfura operates this website to provide premium comfort, wellness, and sleep-related products. Throughout the site, the terms “we,” “us,” and “our” refer to Comfura.

By visiting our website and/or purchasing from us, you agree to these Terms & Conditions.

2. Products & Services

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to:

  • Modify or discontinue products without notice
  • Correct errors or inaccuracies
  • Refuse or cancel orders if necessary

Product colours may vary slightly depending on your screen settings.

3. Pricing & Payments

All prices displayed on our website are in GBP (£) unless otherwise stated.

We accept secure payments through trusted payment providers. By placing an order, you confirm that:

  • Your payment information is valid
  • You are authorised to use the payment method provided

4. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times may vary depending on location and courier services.

Comfura is not responsible for delays caused by:

  • Customs procedures
  • Courier disruptions
  • Incorrect shipping information provided by customers

Customers are responsible for ensuring delivery details are accurate.

5. Returns & Refunds

We want you to be satisfied with your purchase. If you are unhappy with your order, you may request a return or refund according to our Return Policy.

Returned items must:

  • Be unused and in original condition
  • Include original packaging where possible
  • Be returned within the stated return period

Refunds are processed after inspection and approval.

6. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design

is the property of Comfura and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

Comfura shall not be held liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Issues arising from misuse of products

Our maximum liability is limited to the purchase amount paid for the product.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to damage or interfere with website functionality
  • Submit false or misleading information

9. Third-Party Services

Our website may contain links to third-party services or websites. We are not responsible for their content, policies, or practices.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting on the website.

11. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

Email: support@comfura.co.uk
Website: Comfura